UM/UIM Litigation Complex Adjuster

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Conduct investigations into automobile accidents involving one or more vehicles that result in property damage and/or bodily injury, along with attorney or litigation involvement.

• Evaluate coverage, liability, and damages associated with claims.

• Interact with clients and attorneys via phone, email, text, and occasionally through video conferencing.

• Negotiate equitable injury settlements with clients, vendors, third-party carriers, and claimants.

• Examine damage specifics and interpret policy documents to ascertain coverage.

• Independently manage casualty claims and relevant lines of business.

• Implement claim-handling methodologies to navigate complex and challenging scenarios.

• Utilize estimation tools, job aids, and settlement platforms effectively.

• Ensure timely and accurate documentation of claims in the claims management system.

• Facilitate a swift, fair, and straightforward claims process while keeping clients informed.

• Safeguard the company’s financial interests by adhering to policy agreements.

• Assist with UM/UIM represented litigation claims in Illinois, Wisconsin, and Minnesota.

⛳️ Requirements

• A minimum of 2 years’ experience in evaluating bodily injury claims and negotiation is preferred.

• At least 2 years’ experience in claims adjusting is preferred.

• Experience in handling casualty claims in Illinois, Wisconsin, and Minnesota is advantageous.

• Excellent communication skills, particularly over the phone.

• Capacity to work independently and remotely while effectively managing time.

• Understanding of insurance policies, coverage, and liability assessment.

• Strong critical thinking and problem-solving abilities.

• Familiarity with tools and platforms utilized for claims evaluation.

• Ability to operate within the Central Time Zone.

• A dedicated home office that is free from distractions.

• Minimum internet speed of 50 MB download and 5 MB upload.

• An appropriate work surface and seating arrangement.

• Willingness to undergo a background investigation.

• May need to obtain an adjuster and/or appraiser license within 60 days of hire.

• Please note that Allstate typically does not sponsor individuals for employment-based visas for this role.

🏝️ Benefits

• Technology package that includes a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement of $80.

• Paid time off policy.

• Healthcare benefits available from Day 1.

• Retirement benefits including 401K and pension plans.

• Educational reimbursement opportunities.

• Comprehensive initial and ongoing training.

• Continuous support for development and career advancement.

• Flexible work scheduling options.

• Programs designed to promote work/life balance.

• Potential bonus of $1,000 for licensing sign-on for candidates possessing relevant active licenses.