Turbine Controls Field Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a member of the Regional Service Team dedicated to delivering exceptional service to our clients across the USA and Canada.

• Oversee all resources and logistics necessary for executing services and maintenance activities at customer sites and properties.

• Assist in the maintenance, repair, and refurbishment of sold or existing products.

• Manage maintenance facilities and field services engineering operations.

• Aid in the implementation of retrofit projects, including the installation, powering up, and commissioning of turbine control solutions (MkVI, MkVIe), as well as TIL implementation.

• Support warranty administration and troubleshoot any arising issues.

• Address customer service requests and lead the resolution of customer problems during warranty and post-warranty phases.

• Responsible for pre-planning, site scheduling, field engineering, commissioning, control system startup, and project handover to customers.

• Collaborate closely with project managers, customers, and supplier representatives to ensure financial performance, quality project installation, timeliness, and overall customer satisfaction.

• Respond to customer call-out service requests.

• Ensure timely completion of service time sheets, trip reports, invoicing packages, and other administrative tasks.

• Work in conjunction with other functions to identify and document change order opportunities, as well as review proposals for new opportunities.

• Interface with GE Power Services, GE Industrial, and other GE businesses.

• Expect significant travel and overtime, potentially up to 50% of your time.

⛳️ Requirements

• A Bachelor’s Degree in Industrial Automation, Electronic Engineering, or a related field from an accredited institution, or equivalent experience.

• Experience with one or more of the following: turbine control solutions (MkV, MkVI, MKVIe), HMI upgrades, and TIL implementation.

• A minimum of 3-5 years of field engineering experience in power generation, industrial plant automation, DCS (distributed control system), PLC (programmable logic controller), or similar industry sectors.

• Previous experience in industrial field service.

• Controls experience with equipment that serves as a prime mover.

• Proficiency in electronics and/or mechanical troubleshooting.

• Computer literacy, including familiarity with MS Office and TCP/IP configuration.

• Ability to learn additional software tool applications to support HMI and application changes (Cimplicity, Intellution, Toolbox, GAP, etc.).

• Willingness and ability to travel up to 80% domestically, which may include international plant sites.

• Capability to lift up to 50 lbs.

• Ability to climb 10 flights of stairs twice each day.

• Must be able to pass a respirator fit test and physical examination.

• Capable of meeting Fitness for Duty requirements and site security protocols for unescorted access.

• Ability to perform effectively under high-stress conditions.

• Willingness to work in radiation-controlled and radioactively contaminated areas.

• Availability to work 12-hour days and 7 days a week when necessary for project completion.

• Ability to adapt to various physically demanding environments, including extreme temperatures, confined spaces, and circumstances requiring climbing stairs or working at heights.

• Must possess a valid driver's license and passport.

🏝️ Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach from GE Vernova, a 24/7 nurse-based resource.

• Availability of the Employee Assistance Program, which offers 24/7 confidential assessment, counseling, and referral services.

• Participation in the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions.

• Company contributions to retirement plans.

• Access to Fidelity resources and financial planning consultants.

• Tuition assistance for further education.

• Adoption assistance benefits.

• Paid parental leave for new parents.

• Disability benefits to support employees when needed.

• Life insurance coverage for added security.

• 12 paid holidays throughout the year.

• Generous permissive time off policy.