Trial Programmer Specialist III

This is a fully remote position, open to applicants in India.

📋 Description

• Provides technical guidance and leadership to the Pharmacovigilance division in enhancing and automating business processes while identifying system requirements.

• Collects, evaluates, and documents user requirements for various business projects.

• Collaborates with IT to ensure that requirements are effectively translated into design specifications for systems and reports.

• Investigates system support issues and enhancement requests, identifying workarounds or collaborating with IT to develop solutions.

• Manages access configurations across Argus suites, including Admin and Axway.

• Oversees Argus upgrade initiatives and data migration projects.

• Configures Product/Codelist, Product Family, and Study/License/Product setups, while meticulously documenting both planned and routine changes to align with user requirements.

• Gathers and documents requirements for various project initiatives, analyzes these requirements, collaborates with IT, and ensures proper translation into design specifications for systems and/or reports.

• Works autonomously to define, streamline, and automate business processes, providing support in the development of relevant SOPs/WPDs.

• Resolves complex support issues, analyzes root causes for enhancement opportunities, and identifies workarounds or collaborates with IT to create solutions.

• Acts as a liaison between the business and IT, ensuring timely delivery of all components and services for various project initiatives.

• Trains end users on systems and processes, mentoring and guiding Safety Systems Analysts and Safety Systems Administrators, and may take on a lead role.

• Participates in client meetings as necessary and assists in the creation of proposals for new business opportunities.

• Keeps up to date with the latest advancements in related technologies and shares knowledge with team members. Performs additional duties as assigned.

⛳️ Requirements

• Bachelor's degree or equivalent and relevant formal academic/vocational qualifications.

• Prior experience that equips the candidate with the knowledge, skills, and abilities necessary for the role (approximately 5+ years).

• Comprehensive understanding of Pharmacovigilance processes, including applicable SOPs, ICH GCP, current pharmacovigilance regulations, and local guidelines.

• Familiarity with document management concepts and systems, as well as workflow/process automation concepts and tools.

• Advanced technical and business knowledge of safety and clinical systems.

• Client-oriented mindset with excellent interpersonal skills.

• Strong written and verbal communication abilities.

• Solid problem-solving and analytical skills.

• Excellent planning and organizational capabilities.

• Highly proficient in Microsoft Office applications.

• Ability to manage multiple tasks while maintaining a keen attention to detail.

• Capacity to lead and mentor others within a project team.

• Proven track record of working effectively within a team or independently as required.

🏝️ Benefits

• We are committed to ensuring that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and enjoy other employment benefits and privileges.

• Health insurance

• Flexible working hours