Traveling Construction Customer Success Manager – 80% Travel Required

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the implementation and daily performance of Buildots on key client projects.

• Act as the main relationship manager and daily contact for significant client initiatives.

• Lead the comprehensive platform rollout, including onboarding, training, and thorough workflow integration.

• Support teams in adopting the platform and assist with site operations.

• Discover methods to enhance client value and integrate Buildots into team processes.

• Collaborate with internal project managers to tailor the platform for project-specific challenges.

• Collect client insights from the field and provide input to the product team to influence the development roadmap.

• Ensure clients successfully utilize and derive benefits from the platform.

• Travel across various projects in Texas and the Central United States.

⛳️ Requirements

• Over 7 years of experience in construction as a Project Manager, Superintendent, or Project Engineer.

• Proven experience on large-scale commercial or mission-critical construction projects.

• Strong technical proficiency.

• Excellent client-facing abilities.

• Capability to lead platform onboarding, training, and workflow integration.

• Quick learner with the ability to convey complex ideas clearly.

• Skill in transforming data and feedback into actionable insights.

• Preferred experience in mission-critical construction environments such as data centers, aviation, or healthcare.

• Experience as a Superintendent on complex construction projects with process and/or technology implementation is a plus.

• Preferred background as a VDC Manager.

• Must be enthusiastic about travel and capable of meeting the 80% travel requirement.

• The ideal candidate should reside within a 30-mile radius of a major airport in Austin, Dallas, or Houston, Texas.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• 401(k) retirement plan with a 4% employer match.

• Paid time off including vacation and sick leave.

• Stock-option grants.

• Flexible hybrid working arrangement.

• Employee Assistance Program (EAP).

• Commuter benefits.

• Pet insurance.

• Voluntary life insurance.

• Voluntary short-term and long-term disability coverage.