Transmission Engineer

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Execute software upgrades on Ciena optical platforms.

• Carry out network audits and evaluations while preparing Method of Procedures (MOPs).

• Diagnose and resolve incidents and alarms associated with upgrades.

• Coordinate efforts with clients and internal teams.

• Generate progress reports and maintain project documentation.

• Offer 24/7 operational support for maintenance tasks.

⛳️ Requirements

• Knowledge of optical networking technologies (OTN, DWDM, MPLS).

• Practical experience with Ciena platforms (OME6500, RLS, Waveserver).

• Experience in network software upgrades and maintenance.

• Proficiency in conducting network audits, assessments, and preparing MOPs.

• Basic troubleshooting skills and alarm resolution experience.

• Familiarity with Site Manager and MCP/Navigator.

• Capability to operate within 24/7 environments / NOC settings.

• Strong skills in communication, documentation, and customer interactions.

• Good to Know Skills: Practical experience with Ciena equipment (OME6500, RLS, Waveserver, etc.).

🏝️ Benefits

• Empowering environment: Autonomy and goal setting are highly rated, receiving scores of 8.4+ in our monthly employee feedback Pulse.

• Dedicated innovation labs: We support the world’s largest innovators in engineering the products and services of tomorrow by utilizing our experts and labs, focusing on areas such as 5G, 6G, AI, Autonomous Vehicles, and Quantum.

• Communities: Our Framework enhances career development and boosts Capgemini's capabilities across various domains.