
Transformation Process and Governance Analyst
Posted 3 hours ago

Posted 3 hours ago
This is a fully remote position, open to applicants in California.
• Assist in enterprise-wide transformation projects by capturing, documenting, and sustaining standardized business processes throughout the organization.
• Ensure that workflows are well-defined, governed, and regularly updated.
• Offer quality-assurance oversight by monitoring process adherence, ensuring documentation completeness, and following up on improvement actions.
• Collaborate closely with both business and technical stakeholders to foster operational alignment and readiness for transformation.
• Work in partnership with business and technical teams to collect, analyze, and document comprehensive processes and workflows.
• Create and maintain process maps, standard operating procedures (SOPs), playbooks, and governance documentation.
• Monitor action items, follow-ups, and commitments to process improvement across stakeholders.
• Identify gaps, inconsistencies, or outdated procedures and propose corrective actions.
• Establish and uphold process governance standards and best practices for documentation.
• Assist transformation leadership with process readiness, operational alignment, and audit support initiatives.
• Contribute to continuous improvement efforts.
• U.S. Citizenship is required.
• A Bachelor’s degree in Business, Management, Information Systems, or a related discipline.
• Experience in business process analysis, documentation, or operational governance.
• Strong organizational skills, follow-up abilities, and meticulous attention to detail.
• Capability to communicate effectively with both business and technical audiences.
• Ability to obtain and maintain a Secret security clearance.
• Experience in supporting enterprise transformation or modernization initiatives is preferred.
• Familiarity with process mapping and documentation tools is preferred.
• Experience in regulated or compliance-focused environments is preferred.
• Knowledge of quality assurance or continuous improvement methodologies is preferred.
• Customizable health benefits program.
• Medical, dental, and vision insurance.
• Life insurance.
• Long and short-term disability along with other insurance products.
• Health Savings Account.
• Flexible Spending Account.
• 401K Retirement Plan options.
• Tuition Reimbursement.
• Various voluntary benefits.
CVS Health
QAD
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