Training & Compliance Intern

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Assist in auditing client case files and notes in accordance with compliance standards using Apricot.

• Support the execution of mock audits to ensure readiness for audit requirements.

• Develop and sustain a training library for new and updated Standard Operating Procedures (SOPs).

• Compile resources and create training sessions for staff professional growth.

• Draft internal manuals detailing Program guidelines and the processes necessary for compliance.

• Design and implement onboarding training for Programs staff accessible through SharePoint.

• Collect feedback from staff regarding internal training through Microsoft Forms or similar tools.

• Assist in facilitating all-staff training sessions for Programs personnel.

• Update SharePoint using Excel trackers to monitor training attendance and meet compliance requirements.

• Engage in team and all-staff meetings as necessary.

⛳️ Requirements

• A keen interest in international, refugee, asylee, and/or immigrant issues.

• Demonstrated professionalism, discretion, and maturity when handling confidential information.

• Strong oral and written communication capabilities.

• Exceptional organizational skills with a keen eye for detail.

• Experience in developing training sessions and/or presentations.

• Comfortable with public speaking and/or delivering training.

• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

🏝️ Benefits

• Unpaid Internship