Test Analyst

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Evaluate new versions of Revenues & Benefits software utilized by public services and local authorities.

• Collaborate closely with development and product teams to enhance software and boost customer satisfaction.

• Acquire knowledge of Revenues and Benefits legislation as well as the NEC Revenues and Benefits application.

• Assess functional requirement specifications for legislative updates, enhancements, and new features.

• Create precise and comprehensive test scripts based on specifications and established outcomes.

• Test new technologies that are introduced to the customer base or included in NEC releases.

• Partner with the Lead Test Analyst and Test Manager to finalize testing in accordance with project timelines and deadlines.

• Identify testing components that are at risk of not being completed on schedule.

• Clearly communicate test results to the Lead Test Analyst, Test Manager, and other team members.

• Timely and accurately update necessary documentation.

• Adhere to NEC’s quality management system.

• Participate in continuous improvement processes for testing quality.

• Support testing of other NEC applications, including those used by Central Government Departments.

⛳️ Requirements

• Exceptional written and verbal communication skills.

• Ability to read, comprehend, and interpret complex requirements.

• Knowledge and understanding of Council Tax or Non-Domestic rates collection and management.

• Familiarity with Housing Benefit and Council Tax Reduction payment and calculation.

• Strong attention to detail.

• Proven history of meeting tight deadlines.

• An investigative mindset to explore test failures and identify software defect causes.

• Understanding of impact/risk analysis and the capability to align testing activities accordingly.

• Experience in writing test scripts for complex applications.

• Experience in executing test scripts.

• Ability to investigate discrepancies between actual and anticipated results.

• Proficient working knowledge of Microsoft Excel and Word.

• Understanding of how different browser and operating system versions may impact applications.

• Basic SQL knowledge.

• Experience collaborating with offshore teams.

• Understanding of the Software Development Lifecycle.

• Capability to work remotely as part of a team.

• Ability to prioritize workload and meet deadlines.

• Flexible approach to working hours.

• Initiative in addressing functionality-testing challenges.

• Willingness to seek information and gather details to enhance knowledge.

• Openness to testing unfamiliar areas.

• Pre-existing right to work and travel within the UK; documentary evidence required.

• Successful completion of vetting and reference checks; DBS check may be necessary depending on the role.

🏝️ Benefits

• Employees can work remotely or from home after the training period.

• Private Medical Cover provided by NEC for employees (with an option to add family members at an additional cost).

• 25 days of paid holiday with the option to buy/sell additional days.

• Life assurance cover at 4 times the basic salary funded by NEC (with the option to increase cover for an additional cost).

• A Group Pension Plan featuring excellent employer contributions of up to a maximum of 8.5%.

• A wide range of flexible benefits tailored to meet individual needs.

• Employee assistance program.

• Complimentary access to LinkedIn Learning, offering over 15,000 courses.