Temporary Collections Assistant

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Generate daily reports and support the maintenance of precise and comprehensive records of collection activities within the company's database.

• Aid in the consolidation of reporting from various databases into Excel on a regular basis.

• Forward unresolved issues to senior collections personnel or management.

• Evaluate customer accounts for potential high-risk factors and report findings to management, aiding in risk mitigation strategies.

• Modify customer accounts as instructed.

• Carry out additional tasks as assigned.

⛳️ Requirements

• High school diploma or equivalent; an associate degree is preferred.

• Excellent verbal and written communication abilities.

• Basic mathematics and problem-solving skills.

• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Google Docs.

• Strong organizational capabilities with a keen attention to detail.

• Familiarity with Salesforce is advantageous.

• Exceptional problem-solving skills; a proactive attitude and resourcefulness, along with the capacity to suggest solutions.

• Outstanding analytical and communication skills.

• Comfortable in a fast-paced setting; able to adapt as business priorities change.

• Proven experience utilizing AI tools and technologies to streamline workflows, enhance decision-making, or foster innovation.

🏝️ Benefits

• Continuous learning

• Genuine community

• Holistic wellness

• Meaningful engagement