Telesales Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and expand a portfolio of current clients, aiming for quarterly retention and revenue growth objectives.

• Spot opportunities for upselling and cross-selling within Yell’s complete suite of digital marketing solutions.

• Perform regular account assessments with clients, evaluating campaign effectiveness and suggesting strategies to enhance ROI.

• Foster robust, long-lasting relationships with clients, serving as a reliable partner for their digital marketing requirements.

• Craft detailed account growth strategies to boost customer expenditure and long-term value.

• Collaborate effectively with internal teams, including Service, Fulfilment, and broader Sales teams, to ensure successful campaign execution and client satisfaction.

• Keep precise records of pipeline and customer interactions in CRM systems.

⛳️ Requirements

• Demonstrated experience in selling digital marketing or premium digital solutions.

• A solid history of meeting or surpassing sales and revenue goals.

• Strong understanding of digital marketing products, campaign performances, and online advertising solutions.

• Exceptional communication skills, with the capability to simplify complex digital concepts into understandable client suggestions.

• Strong skills in relationship-building and stakeholder management.

• Highly organized, resilient, and results-oriented with a proactive approach to client engagement.

• A dedication to ongoing learning and keeping abreast of digital trends and competitor movements.

🏝️ Benefits

• Gold Award Incentive: Two-day luxury getaway to the Algarve for top achievers.

• Uncapped Bonuses: A significant motivator for ambitious sales professionals.

• Career Progression: Yell provides outstanding advancement opportunities, with 93% of current management having been promoted from within.

• Employee Assistance Programme: 24/7 support is available.

• Exclusive Discounts: Substantial savings at over 900 outlets, covering groceries, fashion, tech, and travel.

• Wellbeing: Access a variety of resources to support mental, financial, and physical health, including discounted gym memberships, free eye exams, and savings on eyecare.

• Pension: An excellent pension scheme is available (eligibility criteria apply).

• Everyone’s Covered: Life insurance provided for all team members.

• Supportive Team Environment: Leadership is actively engaged and supportive.

• Proven Product Set: Customers appreciate the offerings—this fosters trust.

• Development Opportunities: Access to training through the Aspire Programme for continuous skill enhancement.

• Inclusive Culture: Yell values diversity and inclusion, welcoming applicants from all backgrounds.