Técnico de Suporte – Departamento Pessoal/Folha de Pagamento – Júnior

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide assistance to our clients via phone, email, remote access, and/or chat;

• During the support process, diagnose reported errors and offer effective solutions;

• Log received requests in the platform, ensuring the accurate recording of client information and service details;

• Guide and clarify doubts regarding the solutions offered and current legislation in the accounting field.

⛳️ Requirements

• Degree in progress or completed in accounting, human resources, or related fields;

• Strong communication skills;

• Knowledge of payroll processing;

• Proficiency in computer skills;

• Previous experience in customer support;

• Familiarity with E-Social;

• Understanding of DCTF Web;

• Experience with admissions and terminations;

• Knowledge of calculations for vacation, 13th salary, and benefits;

• Familiarity with Sefip/Gfip;

• Experience in technical support.

🏝️ Benefits

• Meal Voucher: Part of our benefits package includes a subsidy for your meals, ensuring you have the energy needed to perform your daily tasks with full dedication;

• Flexibility: We offer the flexibility to customize part of your benefits. You can choose from options such as meal vouchers, transportation vouchers, fuel vouchers, cultural vouchers, gym memberships, dental plans, and health insurance;

• In addition to the aforementioned benefits, we provide a range of initiatives aimed at supporting your physical, mental, and emotional well-being.

• Life insurance;

• Partnership with SESC;

• Genuine opportunities for growth within the company, both financially and personally. We have a strong individual growth policy based on self-responsibility.