Technical Support Specialist, Spanish-Speaking

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide expert technical assistance and troubleshooting to customers in Spanish.

• Utilize your communication and problem-solving abilities to address inquiries with empathy and efficiency.

• Adhere to established procedures while adjusting to the distinct nature of each case.

• Work in shifts from 09:00 to 21:00, Monday through Sunday.

• Collaborate with a diverse international team of professionals in a vibrant and inclusive setting.

⛳️ Requirements

• Proficiency in Spanish (C2) and English (C1).

• Strong technical skills and the capability to swiftly learn new tools and systems.

• Confidence, empathy, and a commitment to providing outstanding service.

• Availability to work full-time in rotating shifts.

• Residing in Greece (or open to relocating).

🏝️ Benefits

• Private healthcare plan.

• Exclusive discounts on a variety of brands and services.

• Opportunities for career advancement and skill enhancement.

• Involvement in corporate social responsibility and social impact initiatives.

• Complimentary online Greek language courses.

• Optional office access to network and engage in our modern workspace.

• Relocation Support – Choose from two options: Option 1 – All expenses covered: Flight + Hotel stay + Real estate agency fees; Option 2 – Flexible package: €250 relocation allowance + Real estate agency fees covered.