Technical Support Specialist – E-Mobility

This is a fully remote position, open to applicants in Germany.

📋 Description

• Competent point of contact for national and international clients and partners in both German and English

• Independently and systematically resolve technical tickets

• Support project managers by preparing system implementations effectively

• Maintain customer data in the CRM system accurately and up-to-date

• Share knowledge and actively contribute to building the internal knowledge database

⛳️ Requirements

• Completed training in electrical or energy technology, or a commercial education with a strong technical affinity

• Ideally, have gained initial experience in the field of e-mobility

• Proficient in using a PC (MS Windows and Office)

• Communicate effectively in German and English, both spoken and written

• Ability to work independently and flexibly

• Open, honest demeanor, along with reliability and teamwork skills

🏝️ Benefits

• Subsidized membership at Urban Sports Club for your fitness

• Opportunity to lease a business bike through your salary

• Company pension scheme for your future security

• Wallboxes at attractive employee rates for your electric vehicle

• 30 days of vacation to relax and unwind

• Regular team events and after-work gatherings to strengthen our team spirit and create a pleasant working atmosphere

• Our office is dog-friendly, and our Feel-Good Managers ensure a comfortable working environment