This is a fully remote position, open to applicants in Colorado.

📋 Description

• Deliver Tier I/II technical assistance for Watchtower clients and end users

• Diagnose hardware, software, network, and mobile device problems across various environments

• Provide support for Android, iOS, Windows, and Linux operating systems

• Identify and resolve issues related to Mobile Device Management (MDM) enrollment, configuration, compliance, and connectivity

⛳️ Requirements

• Bachelor's Degree (BA/BS) in Information Technology, Computer Science, Cybersecurity, Network Engineering, Electronics, Communications, or a related field

• At least 10 years of experience in Network Engineering, Systems Administration, Technical Support, Tactical Communications, Deployment Operations, or other related technical areas

• A minimum of 3 years experience supporting Department of Defense, Federal Government, or military communications settings

• CompTIA Security+ CE certification or an equivalent that meets DoD 8570/8140 workforce requirements

• AWS Certified Cloud Practitioner certification (mandatory)