
Technical Support Representative
Posted May 10

Posted May 10
This is a fully remote position, open to applicants in Texas.
• Investigate and address customer concerns through phone, email, and chat platforms.
• Oversee and sustain a testing laboratory of devices.
• Record customer interactions in accordance with established procedures.
• Provide prompt, accurate, and professional customer service.
• Minimum of 2 years in technical support roles.
• Exceptional communication and writing abilities.
• An inherent curiosity about technical topics.
• Capacity for rapid learning.
• Proficient in chat and email communication etiquette.
• Proven expertise in Microsoft Office, particularly Excel.
• Competitive salaries within the industry.
• Comprehensive benefits packages.
• Wellness initiatives.
• Opportunities for professional development.
• An inclusive workplace culture.
OneSource Virtual
Rocket Software
Teledyne Technologies Incorporated
HRM Group
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