Technical Sales Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in customer interactions by translating business and technical needs into actionable solution strategies.

• Engage in technical pre-sales efforts, aiding in solution discussions with clients.

• Take part in customer workshops, discovery sessions, and presentations.

• Help convey how Vidispine solutions can meet business and operational requirements.

• Aid in the development of proposals, demonstrations, and proof-of-concept initiatives.

• Collaborate with clients and teams to convert requirements into solution designs.

• Contribute to architectural concepts associated with media asset management, workflows, and integrations.

• Support solution planning for cloud or hybrid environments.

• Assist in the creation of high-level designs and documentation, such as architecture outlines and scope descriptions.

• Help identify opportunities within both current and potential customer bases.

• Work alongside account teams to advance opportunities through the sales process.

• Engage in discussions regarding customer use cases and possible solution strategies.

• Collaborate with Product, Engineering, and Delivery teams to relay insights derived from customer interactions.

• Support alignment between customer demands and product capabilities.

• Provide feedback that aids in shaping product enhancements and priorities.

• Stay updated on advancements in media technology, including streaming, cloud platforms, and content workflows.

• Participate in internal discussions concerning market trends and solution positioning.

• Contribute to materials and dialogues that effectively communicate Vidispine’s offerings.

⛳️ Requirements

• Proven experience in solutions engineering, pre-sales, consulting, or similar roles.

• Background in working with software platforms, system integrations, or technical solutions.

• Familiarity with media, video, or content workflows is advantageous but not mandatory.

• Knowledge of APIs, integrations, or service-oriented architectures.

• Understanding of cloud-based or hybrid environments (e.g., AWS, Azure, GCP).

• Exposure to media technologies such as video processing, streaming, or asset management systems is a plus.

• Comprehension of sales processes or experience assisting in customer interactions.

• Capability to collaborate with customer-facing teams and contribute to solution discussions.

• Familiarity with CRM tools is beneficial but not essential.

• Strong communication skills, with the ability to connect with diverse audiences.

• A collaborative mindset for working across teams and functions.

• Structured thinking and adept problem-solving abilities.

• Eagerness to learn and adapt in a fast-paced environment.

• A degree in Computer Science, Engineering, Media Technology, Business, or a related field, or equivalent experience.

🏝️ Benefits

• Eligibility to work in the country of residence is required.

• Occasional travel may be necessary for customer engagements or industry events.

• Opportunity to work in an international and collaborative environment.