Technical Field Manager, Western Region

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver mobile technical expertise to Audi dealerships.

• Recognize, assess, and report the underlying causes of quality issues in vehicles.

• Support dealers in facilitating effective repairs and enhancing customer satisfaction.

• Oversee and engage in technical customer cases.

• Communicate quality concerns to the Product Support Team.

• Lead technical update meetings with dealer service staff.

⛳️ Requirements

• 5-7 years of experience within the automotive sector.

• Associate Degree in Automotive Technology or a related degree or certification.

• Automotive High Voltage certification/training required.

• Bachelor's Degree in Science with a focus on a technical field or equivalent degree or certification (ASE A1-A8 + L1).

• Excellent problem-solving abilities.

• Self-motivated with effective time management skills.

• Experience in process development and adherence.

• Customer-oriented with a focus on service, support, and overall experience.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• Opportunities for professional development.

• Flexible working hours.

• Options for remote work.