Technical Director, Data Analytics

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Manage team operations and database support for the JREDD Asset Services platform.

• Design and maintain metric-driven dashboards and reporting systems.

• Supervise the development, implementation, and configuration of Asset Services databases.

• Offer subject matter expertise for database and application-related issues.

• Create and distribute training materials while coaching end-users on database functionalities and best practices.

• Oversee QA/QC processes for collected data and provide feedback to frontline personnel.

• Manage the operations of the Data Analytics team and develop databases that support program implementations, value demonstration, and continuous improvement.

• Collaborate with clients on strategic asset management directions and showcase program value.

• Develop use cases and establish a use case library within Knowledge Management.

• Assist in new business development and explore client growth opportunities.

• Propel the implementation and ongoing enhancement of Asset Services solutions.

• Set the strategic direction for Asset Services data requirements and objectives.

• Anticipate challenges and lead the resolution process.

• Create and implement visual reporting mechanisms for reliability initiatives.

• Identify standardized metrics for reliability and asset management initiatives.

• Provide system training and create end-user documentation.

• Troubleshoot end-user issues and assist in their resolution.

• Develop guides, SOPs, and manuals.

• Support enhancements and modifications to workflows.

• Analyze metrics and recommend process improvements.

• Manage relationships with SaaS vendors.

• Assist in gathering and validating asset data.

• Integrate asset data from CMMS platforms with FCA systems.

• Develop project tracking dashboards for clients.

• Implement process enhancements and engineering controls to improve data quality.

• Utilize AI solutions to scale throughput and project deliverables while ensuring accuracy and accountability.

• Conduct regular data quality checks and provide immediate feedback.

• Streamline data collection by uploading information into client CMMS, FCA, RCA, and other systems.

• Consult with prospective clients to identify and develop Asset Services opportunities.

• Scope opportunities, negotiate and draft proposals, and manage opportunity revenue.

• Monitor progress against projected targets and ensure team profitability.

• Anticipate resource requirements for new business opportunities and account growth.

• Travel domestically, estimated at 25%.

• Perform other assigned duties.

⛳️ Requirements

• Bachelor's degree in a technical field required; Engineering or Computer Science preferred.

• 10 years of experience in data management.

• Strong SQL skills and experience in data visualization projects.

• Demonstrated ability to construct, perform, and oversee data analysis activities.

• Preferred experience in facilities maintenance, asset management, or reliability-centered maintenance.

• Proven capability to read, comprehend, and apply technical manuals and reference materials.

• Preferred experience in CMMS, FCA, and/or RCA administration.

• Excellent interpersonal skills.

• Strong communication skills in both oral and written formats.

• Experience in business analysis, asset management, and risk analysis.

• Ability to make informed recommendations with incomplete data sets.

• Exceptional organizational skills and capacity to multitask.

• Ability to balance the requirements of multiple stakeholders.

• Ability to interpret organizational goals and strategies into service or departmental actions.

• Strong analytical software skills and the ability to accurately manipulate large datasets in various formats.

• Ability to identify process improvement opportunities and drive their implementation.

• Ability to engage with senior-level client and team stakeholders.

• Skill in clearly and concisely articulating complex challenges.

• Ability to collaborate with a team to achieve objectives.

• Experience in driving and deploying large-scale initiatives and programs across diverse people, assets, and geographies.

• Ability to quickly identify, respond to, and resolve issues.

• Proven stakeholder influence and client relationship management skills.

• Strong problem-solving abilities with both strategic and tactical focus.

• Systematic approach with high attention to detail.

• Ability to work independently without direct supervision.

• Flexible and open-minded attitude towards work.

• Certification as a Reliability Leader preferred.

• Certification as a Maintenance Reliability Professional preferred.

• Must be authorized to work in the United States without sponsorship.

• Must be willing and able to travel domestically up to 25%.

🏝️ Benefits

• 401(k) plan with matching contributions from the company.

• Comprehensive Medical, Dental, and Vision Care.

• Paid parental leave at 100% of salary.

• Paid Time Off and company holidays.

• Early access to earned wages through Daily Pay.

• Supportive company culture.

• Comprehensive benefits package emphasizing mental, physical, and emotional well-being.