Technical Coordinator, RSPO

This is a fully remote position, open to applicants in United States.

📋 Description

• Efficiently receive, process, and establish new client requests with precision.

• Build and sustain robust relationships with clients, ensuring their requirements are addressed swiftly.

• Collaborate with auditors, clients, staff, and the RSPO scheme as necessary to ensure seamless operations.

• Diligently organize and maintain client files and documentation.

• Assist in preparing scoping and work orders, making sure all essential details are included.

• Regularly manage daily communications via email and Microsoft Teams with auditors, clients, and internal team members.

• Perform technical reviews of audit reports in line with scheme requirements.

• Exercise professional judgment regarding the quality of audit reports.

• Oversee quality assurance components of the RSPO program to maintain high standards.

• Execute technical tasks with the assistance of the technical team.

• Ensure a consistent flow of audit projects and conduct field observations when necessary.

• Maintain new, existing, and archived program files according to program specifications.

• Support the program with client invoicing and manage accounts receivable processes.

• Guarantee timely distribution of certification packets to clients.

• Aid in the development and upkeep of program procedures, protocols, and forms.

• Work alongside technical staff to ensure prompt service delivery and ongoing program enhancement.

⛳️ Requirements

• A Bachelor's Degree in a relevant field such as Environmental Science, Sustainability, Agricultural or Food Systems, International Relations, Business Administration, etc., or a minimum of 2 years of equivalent work experience, including project or program coordination, client interaction, and data entry.

• Capability to complete time-sensitive projects and provide realistic deadlines.

• Proficiency in working effectively with diverse teams and stakeholders.

• Exceptional time management and organizational abilities, along with a strong attention to detail and commitment to accuracy and quality.

• Professional communication and interpersonal skills, both written and verbal.

• Familiarity with Microsoft Teams and Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel.

• Initiative and the ability to work independently while exercising professional judgment; responsive and adaptable.

• Strong technical writing, observation, and data management capabilities.

• Ability to adjust to frequent changes in timelines with complex, long-term projects.

• Experience managing accounts receivable and invoicing processes.

• Dedication to SCS values and environmental concerns.

• Proficient verbal and written communication skills in both Spanish and English.

🏝️ Benefits

• Flexible work arrangements.

• Home-office based role.

• Potential travel for local, domestic, and/or international trips.