Technical Business Analyst II

This is a fully remote position, open to applicants in Germany.

📋 Description

• Collaborate with internal teams, educational organization partners, educational staff, external providers, and platform teams to thoroughly understand operational requirements.

• Create detailed mappings of workflows, systems, handovers, data flows, permissions, reporting requirements, and dependencies.

• Identify manual processes, redundancies, missing information, inefficiencies, and opportunities for automation.

• Engage with external providers and platform partners to comprehend their capabilities, APIs, data models, documentation, technical specifications, and limitations.

• Analyze the methods of data capture, transformation, reporting, and utilization across operational workflows.

• Convert findings into business requirements, functional specifications, data needs, user stories, process maps, acceptance criteria, and test cases.

• Specify how products, workflows, and integrations should function, detailing roles, rules, data inputs, outputs, exceptions, and edge cases.

• Collaborate with engineers during development to validate feasibility, clarify requirements, resolve ambiguities, assess trade-offs, and adapt workflows or specifications as necessary.

• Assist in product discovery, platform assessments, proof-of-concept initiatives, pilot testing, and stakeholder validation.

• Conduct testing of products, workflows, automations, data outputs, and integrations prior to broader implementation.

• Confirm with stakeholders that the solutions delivered meet the initial requirements.

• Maintain comprehensive documentation of requirements, workflows, decisions, risks, feedback, changes, and outstanding questions.

⛳️ Requirements

• Over 3 years of experience in technical business analysis, business analysis, systems analysis, implementation, product operations, technical consulting, process improvement, or a related field.

• Proven experience working directly with users, operational stakeholders, partners, suppliers, external providers, or platform teams.

• Proficient in asking detailed questions, uncovering hidden requirements, and transforming vague needs into structured, testable documentation.

• Comfortable discussing integrations, APIs, data flows, data structures, permissions, reporting, platform limitations, and technical dependencies.

• Confident in managing data-intensive workflows and understanding how data drives reporting, operations, and decision-making.

• Experience in investigating software platforms beyond promotional materials to identify practical limitations, risks, and dependencies.

• Proven ability in creating requirements documents, process maps, user stories, acceptance criteria, and test cases.

• Strong judgment in balancing stakeholder needs, operational feasibility, technical constraints, and delivery efforts.

• Excellent written and verbal communication skills in English.

• Highly organized, analytical, and detail-oriented.

• Confident in engaging with diverse individuals and capable of building trust through effective communication and diligent follow-through.

• Familiarity with AI-assisted prototyping, workflow automation, or contemporary product discovery tools is advantageous.

🏝️ Benefits

• Fully remote, Europe.