Technical Account Manager – Sales

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Proactively seek out, engage, and secure new customer accounts within the designated territory or market segment.

• Qualify incoming leads while also conducting outbound prospecting through strategic outreach, events, referrals, and marketing campaigns.

• Lead the discovery process, solution positioning, stakeholder mapping, and opportunity qualification.

• Collaborate with Sales Engineering, Marketing, and Leadership teams to advance and finalize new-logo opportunities.

• Monitor and manage opportunities throughout the complete sales cycle in the CRM system.

• Establish and nurture relationships with VIDIZMO's partner accounts, including Microsoft and other channel/alliance partners.

• Drive the partner-sourced and partner-influenced pipeline, co-selling efforts, and collaborative go-to-market strategies.

• Oversee and maintain a portfolio of active customer accounts following the sale.

• Develop strong relationships with business, technical, and executive stakeholders.

• Actively manage renewals, identify risks, and prevent customer churn.

• Recognize and close upsell opportunities (such as additional users, licenses, storage, features, and services).

• Manage a diverse portfolio that includes new pursuit accounts, partner accounts, existing customers, and designated target/growth accounts.

• Serve as the internal voice of the customer, sharing insights on needs, gaps, and competitive trends.

⛳️ Requirements

• Exceptional English communication skills are essential.

• Experience in working with the US market is required.

• A bachelor's degree in Computer Science, Engineering, Data Science, Business, Marketing, or a related field is necessary.

• Background in AI engineering or applied AI/technical skillset — hands-on knowledge of LLMs, RAG, APIs, or AI-driven workflows, with the capacity to communicate effectively with technical and engineering stakeholders.

• 3–7 years of experience in B2B SaaS or enterprise technology sales, business development, partner/channel management, or product marketing.

• Proven track record in selling and positioning SaaS-based IT solutions/products.

• Strong skills in communication, presentation, negotiation, and relationship building.

• Demonstrated success in reaching revenue targets and managing partner or channel relationships.

• Strong analytical capabilities with a focus on data-driven decision-making.

• Proficient in utilizing AI tools—including mandatory use of platforms like ChatGPT and Claude—to boost efficiency and productivity.

• A collaborative team player with cross-functional experience and an ownership mindset.

• Legally authorized to work in the respective region of employment.

🏝️ Benefits

• Health Insurance (OPD/IPD)

• Separate Maternity Cover

• Leave encashment

• Car Support Program

• Referral Bonus

• EOBI

• Bi-Annual Increment

• Provident Fund

• Career Growth

• Bonus (benefits vary based on location)