Technical Account Manager – Physical Security Solutions

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Cultivate and oversee client relationships, acting as the main point of contact for significant accounts.

• Create new business opportunities by growing within existing accounts.

• Work collaboratively with clients to identify business challenges and align solutions across physical security and managed services.

• Utilize expertise in CCTV, intrusion, fire, and nurse call systems to craft customized solutions.

• Remain updated on emerging security technologies, products, and industry trends to provide informed advice to clients.

• Collaborate with technical teams to ensure that client requirements are accurately converted into deliverables.

• Spot opportunities for up-selling and cross-selling throughout the security and IT service portfolio.

⛳️ Requirements

• 2-4 years of experience in technical sales or account management within the security or related sectors.

• In-depth knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems.

• Proven experience in account management is essential.

• Exceptional communication and relationship-building abilities.

• Ability to thrive in a fast-paced environment.

• Strong technical knowledge of digital and security technologies.

• Commercially focused with an emphasis on delivering quantifiable client and business outcomes.

🏝️ Benefits

• Competitive base salary determined by experience.

• Bonus and commission structures available.

• Paid Time Off (PTO).

• Volunteer Paid Time Off (VTO).

• Family health insurance premium fully covered by the employer.

• Disability insurance fully covered by the employer.

• Dental and vision insurance fully covered by the employer.

• 401k plan with annual Safe Harbor contributions from the company.

• Opportunities for profit sharing.