Technical Account Manager – Physical Security Solutions

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Build and nurture client relationships, acting as the main point of contact for key accounts.

• Create new business prospects by expanding within the existing client base.

• Work closely with clients to comprehend their business challenges and align solutions across physical security and managed services.

• Utilize expertise in CCTV, intrusion detection, fire protection, and nurse call systems to devise customized solutions.

• Keep up-to-date with emerging security technologies, products, and industry trends to provide informed advice to clients.

• Collaborate with technical teams to ensure that client requirements are accurately transformed into deliverables.

• Recognize opportunities for up-selling and cross-selling within the security and IT service offerings.

⛳️ Requirements

• 2-4 years of experience in technical sales or account management within the security or related fields.

• Comprehensive knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems.

• Proven experience in account management is essential.

• Exceptional communication and relationship-building abilities.

• Ability to thrive in a fast-paced environment.

• Strong technical skill set related to digital and security technologies.

• Commercially oriented with a strong emphasis on achieving measurable client and business outcomes.

🏝️ Benefits

• Competitive base salary predicated on experience.

• Bonus and commission structures available.

• Paid Time Off (PTO) provided.

• Volunteer Paid Time Off (VTO) available.

• 100% employer-covered family health insurance premium.

• 100% employer-paid disability insurance.

• 100% employer-sponsored dental and vision insurance.

• 401k plan with Safe Harbor contributions from the company on an annual basis.

• Opportunities for profit sharing.