Technical Account Manager, French-Speaking

This is a fully remote position, open to applicants in Morocco.

📋 Description

• Accountable for establishing and nurturing robust relationships with Enterprise clients.

• Facilitate the onboarding process for Enterprise customers by outlining benefits and access methods.

• Conduct Quarterly Business Reviews that include the product roadmap.

• Offer on-demand technical consultancy services.

• Develop and maintain a Business Profile that includes customized network diagrams.

• Participate in the creation of Webinars covering a variety of subjects.

• Perform Discovery Calls for your Enterprise clients.

• Lead requirement gathering discussions with clients.

• Assist in the development and upkeep of documentation.

• Create and update Knowledge Base documents.

⛳️ Requirements

• At least 4+ years of experience in advanced technical roles.

• Strong enthusiasm for mobility.

• Comprehensive understanding of both leading and emerging mobile technologies.

• Proficient knowledge of Android, Apple, and Windows Operating Systems.

• Exceptional problem-solving, resolution, and analytical skills.

• Ability to understand and articulate complex technical concepts.

• Experience in crafting technical documentation.

• Capability to educate diverse audiences on the use of SOTI software.

• Proficiency in English; additional languages are advantageous.

🏝️ Benefits

• The People - Our team is our most valuable asset.

• The Growth - Our culture encourages innovation, fresh ideas, and the opportunity to see them through to success.

• The Technology - You will have the opportunity to engage with cutting-edge technologies and tackle complex, intriguing projects.