Technical Account Manager

This is a fully remote position, open to applicants in Romania.

📋 Description

• Serve as the primary technical liaison and trusted advisor for designated enterprise accounts.

• Collaborate with clients to comprehend their business goals and create customized technical roadmaps and solutions.

• Take the initiative to monitor customer environments, pinpointing opportunities for infrastructure enhancement, scaling, and bolstering security measures.

• Work collaboratively across engineering, product, and support teams to address complex technical challenges and advocate for client requirements.

• Facilitate regular technical reviews and strategic planning meetings with key stakeholders from customer organizations.

• Assist customers in implementing best practices for modern, scalable infrastructure and cutting-edge technologies such as AI.

⛳️ Requirements

• Proven experience in technical account management, solutions architecture, or a comparable customer-facing technical position.

• Significant experience in managing and optimizing cloud infrastructure and enterprise software implementations.

• Strong understanding of Agile methodologies.

• Exceptional problem-solving and analytical abilities.

• Familiarity with cloud platforms (GCP/AWS/Azure).

• Knowledge of deploying AI, machine learning, or data analytics solutions.

• Experience in mentoring junior team members.

🏝️ Benefits

• Competitive base salary.

• Discretionary company bonus scheme.

• Employee referral scheme.

• Meal Vouchers.

• Health Care Package.

• Life and Health Insurance.

• Bookster.

• 28 days of annual leave.

• Floating bank holidays.

• An extra paid day off on your birthday.

• Ten paid learning days per year.

• Flexible working hours.

• Sabbatical leave (after 5 years).

• Work from anywhere (up to 3 weeks per year).

• Industry-recognized training and certifications.

• Bonusly: employee recognition and rewards platform.

• Clear opportunities for career development.

• Length of Service Awards.

• Regular company events.