Technical Account Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Serve as a reliable technical advisor for Enterprise clients throughout their journey with Creative Force.

• Collaborate with Sales during the pre-sales phase to comprehend customer requirements, craft technical solutions, and tackle complex challenges.

• Assist customers in achieving successful implementations and enhance their configurations after going live.

• Engage with various stakeholders and diverse systems worldwide to address intriguing problems.

⛳️ Requirements

• You possess technical expertise but can communicate effectively with non-technical individuals.

• You have prior experience working with Enterprise SaaS solutions.

• Familiarity with intricate workflow solutions is essential.

• High emotional intelligence is a fundamental aspect of this role.

• You can participate in technical discovery calls, ask pertinent questions, identify potential risks, and translate insights into clear recommendations.

🏝️ Benefits

• A fast-growing, dynamic, and enjoyable scale-up environment — recognized with multiple international Employer Awards, based on genuine Employee reviews rather than pay-for-play awards. It truly doesn’t get any better than this. 💜

• A flat and transparent organizational structure — devoid of bureaucratic obstacles. Your ideas and initiatives will be valued and welcomed!

• Genuine work-life balance — we perceive our team members as individuals, not just numbers, and understand that a balanced personal and professional life is essential for happiness and long-term satisfaction.

• A collaborative international atmosphere with colleagues from Europe and the USA.

• An expanding Technical Success function offering opportunities to impact processes, strategies, and customer experiences.

• A vibrant work culture rooted in the principle that we are stronger together.

• Company trips, events, and much more!