Team Member

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Ensure that eClosings are scheduled accurately.

• Examine orders to confirm that all contacts are recorded.

• Oversee the system to verify that integrations are functioning correctly.

• Review loan documents prior to closing to ensure that borrower signature lines align with system records.

• Assist signers in accessing the relevant platform to log on and sign loan documents.

• Verify that documents are signed accurately after the closing process.

• Reject any necessary corrections.

• Collaborate with various eClosing platforms.

• Work alongside Scheduling, Client Service Teams, and Vendor Management to gather information.

• Meet the company's production goals and quality criteria.

• Engage in functional training for new hires as required.

• Maintain expertise in ServiceLink operating systems and internal search engines.

• Comply with company policies and procedures.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Must be detail-oriented, efficient, and organized.

• Ability to follow directions and work independently to complete daily tasks.

• Exceptional customer service and communication abilities.

• Capable of multitasking in a fast-paced environment while meeting tight client deadlines.

• Strong attention to detail to uphold quality standards.

• Must be available to work overtime as required.

• Ability to maintain proficiency in ServiceLink operating systems and internal search engines.

🏝️ Benefits

• Health insurance.

• Vision insurance.

• Dental insurance.

• Life insurance.

• 401(k) plans.

• Employee Stock Purchase Plan.

• Paid vacation time.

• Paid sick time.

• Training programs supporting employee advancement.

• Telecommute option available.

• No travel required.