Teacher, IT Support – fully remote

This is a fully remote position, open to applicants in Germany.

📋 Description

• Develop a practical IT Support curriculum focused on skills, encompassing hardware, operating systems (Windows/macOS/Linux), and troubleshooting techniques.

• Independently design and create all lesson units, educational materials, and lab scenarios from the ground up.

• Create and present engaging, location-agnostic digital lessons.

• Formulate hands-on exercises for the installation, configuration, and maintenance of client systems and peripheral devices.

• Teach essential concepts including TCP/IP, DNS, DHCP, as well as the configuration of Wi-Fi and LAN environments.

• Instruct on ticketing systems, customer service competencies, and fundamental ITIL processes.

• Provide training on endpoint security, backup strategies, and identity management (e.g., Active Directory).

⛳️ Requirements

• Practical experience in IT support for hardware and proficiency with Windows, macOS, and Linux.

• Strong networking knowledge in TCP/IP, DNS, DHCP, and Wi-Fi/LAN.

• Proficient in managing client systems, peripherals, and ticketing processes.

• Specialized knowledge in endpoint security, backup strategies, and Active Directory.

• Capability to independently produce pedagogically effective teaching materials.

• Experience in remote training and clearly articulating concepts to career changers.

• Fluent in German with good English skills, along with relevant IT certifications.

🏝️ Benefits

• Flexible working arrangements.

• Opportunities for professional development.