Talent Coach

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Offer continuous coaching support along with practical advice on project management abilities, communication, and professionalism.

• Identify and address talent performance challenges through personalized coaching and tailored resources.

• Analyze past performance of talent to assess network status.

• Review interview recordings to ensure compliance with platform guidelines and regulations.

• Assist in the design and implementation of live webinars and group coaching sessions.

• Evaluate and prioritize incoming coaching requests, selecting the most suitable coaching approach.

• Document coaching activities to assess their impact and scale programs in a manner that demonstrates a positive ROI.

• Monitor processes to identify opportunities for enhancing Talent Coaching operations.

• Onboard and integrate into Toptal.

• Familiarize yourself with the talent journey, coaching platforms, systems, team structures, objectives, and processes.

• Shadow coaching conversations and provide feedback through Zoom, email, and Slack.

• Deliver front-line coaching, specialized cross-functional support, interview preparation, and prioritize coaching requests.

• Curate and improve resources available to talent.

• Provide coaching assistance for intricate productivity challenges.

• Serve as a subject matter expert in the Talent Coaching role.

⛳️ Requirements

• A Bachelor’s Degree is mandatory.

• A minimum of 3 years of experience in performance management, in-house coaching, or HR business partner roles.

• Experience with technical talent or an understanding of technical skill sets is advantageous.

• A customer-centric mindset and advocacy for talent.

• Exceptional communication abilities and excellent etiquette in video chats, Slack, and email.

• Capability to conduct feedback sessions objectively and guide talent towards constructive actions.

• An action-oriented coaching approach with the ability to translate feedback into precise, actionable plans.

• Aptitude for making decisions with limited data while aligning with team objectives and priorities.

• Resourceful and capable of thriving in a distributed workforce environment.

• Quick adaptability to changing processes and priorities.

• A passion for Toptal’s mission and a commitment to advocating for market transformation.

• Dedication to continuous improvement and receptiveness to constructive feedback.

• Must be an exceptional individual contributor.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible working hours and remote work opportunities.

• Access to professional development resources and training programs.

• A supportive and inclusive team culture.

• Opportunities for career advancement within the company.