Systems Support Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all elements of software and platform administration within a completely remote, distributed setting.

• Act as the main point of contact for all end-user support inquiries.

• Collaborate with Corporate IT Security and the Global Help Desk regarding employee access and software services.

• Ensure adherence to security policies and manage change effectively.

• Assist in the onboarding process for new employees, facilitating both software and hardware provisioning.

• Maintain corporate software configurations in alignment with security policies.

• Manage licensing agreements for cloud-based software systems and client applications.

• Carry out regular audits to ensure compliance with user access protocols.

• Analyze software release notes for corporate updates and communications.

• Identify opportunities for enhancements to improve end-user experiences.

⛳️ Requirements

• A minimum of 3 years of experience in corporate IT systems support, administration, or similar roles.

• A Bachelor’s degree in Computer Science or a related field is preferred.

• Familiarity with large enterprise IT workflows and approval processes.

• Experience in a global delivery model is essential.

• Strong expertise in Google Workspace (GWS) environments, Microsoft O365 systems, and Slack.

• Experience with Salesforce CRM and other Salesforce products is advantageous.

• Exposure to systems integration within a large corporate setting is highly regarded.

🏝️ Benefits

• Competitive salary accompanied by performance-based incentives.

• Comprehensive benefits package that includes health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• A collaborative and inclusive work environment.