System Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Establishes and upholds user accounts, roles, tasks, and objects, ensuring appropriate permissions are implemented while preserving system security and data integrity.

• Provides daily support to all users by troubleshooting issues and assisting in solutions through collaboration with system partners to resolve problems.

• Assists the Director with new projects, implementations, upgrades, configurations, testing, and support of systems within a production environment.

• Conducts training sessions for users and participates in the creation of training materials.

• Continuously updates knowledge of new systems to remain informed about the latest technologies.

• Operates efficiently and responds promptly to requests from internal stakeholders, completing tasks on schedule with minimal guidance.

⛳️ Requirements

• Bachelor’s degree or relevant experience in System Administration with a minimum of three (3) years of experience.

• Experience in managing confidential and sensitive information.

• Familiarity with any of the following:

• MS Dynamics 365 Business Central

• Power BI or other analytical tools

• Office 365

• Power APP/Flows

• Smartsheet

• Strong verbal and written communication skills.

🏝️ Benefits

• In addition to the annual salary, we provide a comprehensive benefits package.