Sustain SAP Digital Coordinator

This is a fully remote position, open to applicants in North Dakota.

📋 Description

• Willingness to travel between 25-35% of the time.

• Assess and confirm functional specifications to guarantee that requirements are well-defined, feasible, and in accordance with P2S processes.

• Evaluate Configuration Design Documents (CDDs) to ensure all relevant user stories are accurately represented, configuration details are documented precisely, and explanations are clear and up to date.

• Ensure consistent and current documentation across P2S processes, CDDs, Key Design Documents, and traceability.

• Identify integration points with other workstream leads and ensure alignment across comprehensive business processes and system touchpoints.

• Collaborate with integration architects to validate data flows, interface dependencies, and impacts across modules.

• Assist in troubleshooting and resolving integration issues during testing or readiness phases.

• Contribute to the development of test scenarios and scripts for System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles.

• Monitor, prioritize, and coordinate defect resolution across both functional and technical teams.

• Support cutover readiness, go-live preparations, and hypercare support activities.

• Aid in sprint planning by preparing backlog items, ensuring user story readiness, and collaborating with the P2S Lead on prioritization.

• Track sprint progress, identify obstacles or risks, and assist in maintaining alignment with P2S deliverables.

• Facilitate workload and resource coordination among functional and technical team members.

• Act as a representative for the P2S Lead in meetings, discussions, or cross-functional forums.

• Monitor deliverables, milestones, risks, and issues, escalating items as necessary.

• Aid in preparing status updates, leadership summaries, and program documentation.

• Serve as a primary contact for the RTX Process Team and Business Unit SMEs, supporting discussions on design decisions, testing inquiries, and process alignment.

• Foster communication between business and IT teams to ensure clarity and consistency in decision-making.

⛳️ Requirements

• Typically requires a University Degree and at least 10 years of relevant experience, or an Advanced Degree in a related field with a minimum of 7 years of experience, or 14 years of relevant experience in the absence of a degree.

• At least 7 years of SAP experience in Plan to Sustain areas such as Aftermarket, Master Data, Logistics, Planning, Production, Quality, or similar fields.

• Previous experience supporting SAP transformation, upgrade, and/or integration projects, including multi-workstream initiatives (e.g., MM, PP, FI, and related modules).

• Knowledge of maintenance, reliability, asset management, and associated processes within supply chain and finance.

• Experience working in Agile or hybrid delivery environments, including sprint planning and backlog management.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• Generous 401(k) plan with employer matching funds and separate employer retirement contributions, including a Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional coverages available, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal services, and ID theft protection.

• Benefits for birth, adoption, and parental leave.

• Ovia Health services for fertility and family planning.

• Adoption Assistance.

• Autism Benefit.

• Employee Assistance Plan, offering up to 10 free counseling sessions.

• Healthy You Incentives, a wellness rewards program.

• Doctor on Demand, providing virtual doctor visits.

• Bright Horizons, offering child and elder care services.

• Teladoc Medical Experts, a second opinion program.

• And more!