Supply Chain and Compliance Coordinator

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Provide support for purchasing operations, import logistics, food safety compliance, supplier coordination, and cross-functional operational workflows.

• Assist in the creation, tracking, and documentation of purchase orders.

• Engage with domestic and international suppliers regarding pricing, availability, lead times, and order status.

• Maintain supplier records, contracts, and product specifications.

• Aid in inventory planning and monitor supplier lead times.

• Help to resolve discrepancies related to orders, invoices, and shipments.

• Assist with landed cost calculations and keep track of commodity market trends.

• Coordinate inbound shipments with freight forwarders, customs brokers, and warehouses.

• Monitor shipments from origin to destination and provide operational updates.

• Prepare and organize import documentation, including commercial invoices, packing lists, Certificates of Analysis (COAs), and Bills of Lading.

• Assist with customs clearance coordination and documentation requests.

• Support issue resolution related to delays, damages, shortages, and shipment discrepancies.

• Maintain food safety and regulatory documentation, including supplier approvals, COAs, and audit documentation.

• Collaborate with suppliers and internal teams to ensure compliance requirements are fulfilled.

• Act as a point of contact for customers throughout the order process.

• Address shipment inquiries and service-related concerns in a professional manner.

• Manage operational claims and investigate discrepancies.

• Prepare operational reports, spreadsheets, and summaries.

⛳️ Requirements

• A minimum of 2+ years of experience in supply chain, import/export coordination, logistics, purchasing, food safety compliance, or similar operational environments.

• Prior experience in food ingredients, food manufacturing, or import/export industries is strongly preferred.

• Proficient in Microsoft Excel, including spreadsheet management and operational tracking.

• Familiarity with ERP systems and order management platforms.

• Comfortable working with operational, freight, inventory, and compliance-related data.

• Previous exposure to ERP migration is a plus.

• Experience with Syspro or similar ERP systems is highly preferred.

• Advanced/Fluent English (C1 level strongly preferred) is REQUIRED.

• Excellent written and verbal communication skills.

• Strong relationship-building and communication skills across multiple departments and external partners.

• Strong problem-solving and analytical capabilities.

• Exceptional attention to detail and document accuracy.

• Ability to manage multiple priorities and deadlines simultaneously.

• Collaborative and adaptable mindset.

🏝️ Benefits

• PTO & Bonus Structure