Student Enrolment Advisor

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Assist prospective students by navigating them through every phase of the application and enrolment journey.

• Interact with potential leads via phone, email, and video within a well-structured communication strategy.

• Utilize CRM systems to oversee, monitor, and enhance the enrolment pipeline.

• Provide an exceptional customer experience through prompt, professional, and supportive communication.

• Work collaboratively with internal teams to ensure seamless transitions for newly enrolled students.

• Effectively communicate the benefits, structure, and outcomes of the available programme options.

• Play a role in achieving enrolment targets through consistent engagement and effective consultative selling.

• Keep precise records and maintain data integrity across CRM platforms.

• Engage in training and upskilling opportunities to improve product knowledge and sales effectiveness.

• Promote student referrals to aid in overall enrolment growth.

⛳️ Requirements

• Proven sales experience in high-value consumer services or similar settings, with at least three years in a dedicated sales role.

• Demonstrated success in meeting and surpassing sales targets and KPIs.

• Excellent communication skills across phone, video, and written formats.

• Experience with CRM systems and maintaining accurate data records.

• Capability to manage multiple leads and tasks in a fast-paced, target-oriented environment.

• Customer-centric approach dedicated to providing a high-quality experience.

• Resilience, persistence, and strong problem-solving skills.

• Ability to work remotely with a high level of ownership and accountability.

🏝️ Benefits

• Collaborative, people-oriented performance culture.

• Opportunities for growth within a dynamic environment.

• Access to continuous development and role-specific training.