Student Enrolment Advisor

This is a fully remote position, open to applicants in Australia.

📋 Description

• Assist prospective students by guiding them through every step of the application and enrollment process.

• Interact with leads via phone, email, and video in accordance with a structured contact strategy.

• Utilize CRM systems to manage, monitor, and optimize the enrollment pipeline.

• Provide an exceptional customer experience through timely, professional, and supportive communication.

• Work collaboratively with internal teams to ensure seamless transitions for newly enrolled learners.

• Clearly articulate the value, structure, and outcomes of available program options.

• Help achieve enrollment targets by maintaining consistent activity and utilizing effective consultative selling techniques.

• Keep accurate records and ensure data integrity across CRM platforms.

• Take part in training and upskilling sessions to enhance product knowledge and improve sales effectiveness.

• Foster student referrals to aid in overall enrollment growth.

⛳️ Requirements

• Proven sales experience in high-value consumer services or similar sectors, with at least three years in a dedicated sales role.

• Demonstrated capability to meet and surpass sales targets and KPIs.

• Excellent communication skills across phone, video, and written mediums.

• Familiarity with CRM systems and maintaining accurate data records.

• Ability to handle multiple leads and tasks in a fast-paced, target-oriented environment.

• Customer-centric mindset with a dedication to providing a high-quality experience.

• Resilience, persistence, and strong problem-solving skills.

• Capacity to work remotely with a high level of ownership and accountability.

🏝️ Benefits

• A collaborative, people-focused performance culture.

• Opportunities for growth in a dynamic environment.

• Access to continuous development and role-specific training.