Strategic Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• The Strategic Account Manager is tasked with delivering solutions to our clients by serving as a primary business owner of Invivyd's resources and offerings for a diverse group of customers, which includes Health Care Providers, Health Care Organizations, Centers of Excellence, Integrated Delivery Network (IDN) Stakeholders, Veterans Affairs (VA) Centers, Reimbursement Personnel, and Practice Administrators. This role is accountable for collaborating effectively to ensure customer inquiries are addressed.

• Foster clinical discussions that motivate the customer to advocate for their patients and engage the entire account to identify any barriers that may hinder the provision of suitable solutions.

• Recognize shared priorities and utilize knowledge and strategies within the entire account to formulate a strategic territory business plan that enhances product demand by addressing the needs of key partners and ultimately their patients to achieve exceptional results.

• Work alongside cross-functional partners on the overall account and territory strategy to optimize internal and external knowledge on how to access products and services.

• Collect customer and market data and insights to effectively implement multiple channels that drive comprehensive selling engagements.

• Employ a data-driven approach to prioritize customers/accounts to maximize impact in alignment with the strategic plan.

⛳️ Requirements

• A Bachelor's degree is strongly preferred; however, candidates without a degree but possessing significant relevant industry experience will also be considered.

• A minimum of 10 years of sales experience in the biopharma industry is preferred.

• Candidates must reside within the specified territory.

• The ability to travel up to 100% within your geographical area is essential, including the capability to drive and/or fly within the territory.

• The candidate is expected to be in the field five days a week, conducting visits while also managing all administrative responsibilities associated with the role.

• A proven history of consistent high performance, with expertise in navigating and successfully selling to large accounts and key customer segments, is required.

• Strong capability to communicate compliant clinical product information is essential.

• Diverse experience in a matrixed environment, along with exposure to Reimbursement, Buy-and-Bill, Specialty Pharmacies, IDNs, and Federal channels, is required.

• A solid understanding and experience in adhering to laws, regulations, and industry codes (e.g., the PhRMA Code on Interactions with Healthcare Professionals) governing appropriate interactions with Healthcare Professionals and Healthcare Organizations is necessary.

• Demonstrates knowledge of the Veterans Affairs (VA) system within the territory and the regulations that govern business interactions within the VA system.

• Must be results-oriented and capable of demonstrating effective time management skills.

• Possess a comprehensive understanding of case management, market access, reimbursement, and selling a medical benefit product.

• Experience working with Hematology/Oncology, Rheumatology, Transplant, Hospital/IDN, Veterans Affairs, immunology, account management strategy, and new product launches is advantageous.

• Proven effective time management, organizational, and interpersonal skills to prioritize opportunities.

• A demonstrated winning attitude, evidenced by sales figures that consistently exceed quotas, Presidents Club achievements, and additional awards received.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and advancement.

• Flexible work arrangements to promote work-life balance.