Strategic Account Executive

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee a portfolio of 40 to 60 prioritized accounts, capable of developing an account growth strategy, implementing a successful playbook, and ranking accounts within your portfolio, which includes accounts across acquisition, retention, and development stages.

• Create and implement an Account Plan aimed at acquiring new orderers, locations, product adoption, and retaining existing expenditures, whether in new or established account relationships.

• Manage account relationships comprehensively, ultimately ensuring full adoption and utilization of ezCater solutions, including the use of product specialists as needed.

• Build a sales pipeline by discovering new sales opportunities within your designated accounts through self-prospecting and responding to inbound leads to achieve sales objectives.

• Provide precise weekly updates on pipeline and customer expenditure adoption, including account status insights and lessons learned during deployment and account management.

• Offer strategic account engagement that assists customers in implementing solutions that address industry-specific procurement and general workplace food challenges.

• Propel and enhance expenditure adoption by advising customers on best practices for utilizing ezCater solutions.

• Communicate market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams.

• Represent ezCater at various customer-facing events, including but not limited to industry-specific conferences, trade shows, or other general opportunities.

• Perform other duties and responsibilities as assigned.

⛳️ Requirements

• 5+ years of experience in B2B and/or Enterprise sales, particularly selling to complex/networked organizations, ideally targeting Fortune 1000 senior leadership or other centralized decision-makers.

• Proven history of managing the sales life cycle, including identifying, developing, negotiating, and closing opportunities across a diverse range of customer engagement levels and personas.

• Proven track record of positioning and selling solutions to both new and existing customers across various market segments.

• Experience selling to procurement and/or supply chain roles.

• Proficient in G-Suite, CRMs (e.g., Salesforce), and other relevant systems.

• Experienced in handling customer-facing communications, including leading in-person or virtual customer meetings, product demonstrations, or training sessions.

• Willingness to travel 25% of the year, which includes Sales Kick Off, Together Weeks, and customer visits when necessary.

🏝️ Benefits

• Competitive salary within the market.

• Stock options that you’ll help increase in value.

• 12 paid holidays per year.

• Flexible paid time off (PTO).

• 401K plan with ezCater matching contributions.

• Health, dental, and flexible spending accounts (FSA).

• Long-term disability insurance.

• Resources for mental health and family planning.

• Remote-hybrid work from our exceptional Boston office, your home, or a combination of both.

• Employee meal program and numerous other perks when working in the office.