Staff Software Engineer, Infrastructure

This is a fully remote position, open to applicants in Canada.

📋 Description

• Transform unclear infrastructure challenges into actionable proposals that the organization can support, and facilitate their progression through RFCs and architectural reviews across various teams.

• Create self-service features and platform APIs (primarily using Go) for onboarding, provisioning, deployment, observability defaults, and day-2 operations, ensuring that the documentation and contracts are practical for team use.

• Establish delivery standards utilizing Terraform, GitOps with Argo CD, progressive rollout strategies, and effective testing, including the development of the continuous-deployment workflow that is currently absent.

• Advance the multi-tenant EKS foundations to enhance reliability, security, scalability, and cost-efficiency: including Envoy Gateway ingress, traffic routing, and multi-region, cross-account connectivity necessities.

• Enhance SLOs, alerting, and incident follow-up on Grafana Cloud to make production environments safer and reduce reliance on heroic efforts.

• Contribute to the development of AI-assisted and agentic workflows aimed at reducing operational toil while maintaining safety, auditability, and human oversight.

⛳️ Requirements

• A minimum of 8 years of hands-on, full-time software engineering experience focused on backend, infrastructure, or platform engineering.

• A Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience.

• Proficiency in software engineering using Go or a comparable language, with skills in design, testing, debugging, and ensuring long-term maintainability.

• Proven history of designing, delivering, and managing cloud services or infrastructure platforms in production environments. We prioritize skills and impact over years of experience.

• Extensive knowledge in at least one of the following areas: Kubernetes, networking, cloud platforms, reliability engineering, or developer platforms, along with a solid foundation in Linux, networking, and production operations.

• Experience in setting technical direction and leading projects that require collaboration across teams.

• Excellent written and verbal communication skills in a remote work setting (including RFCs, design documents, and incident reports).

• Preferred qualifications include: experience with EKS and ingress/CNI/service-mesh; familiarity with observability tools like OpenTelemetry/Prometheus/Grafana; knowledge of CI/CD and progressive delivery (GitHub Actions, Argo CD, canaries); and experience leading migrations or adoption initiatives across teams.

🏝️ Benefits

• Freedom and flexibility to tailor your work around your personal life.

• Designated quarterly Whaleness Days and an end-of-year Whaleness break.

• Home office setup to ensure your comfort while working.

• 16 weeks of paid parental leave after 6 months of employment.

• Technology stipend of $100 USD net per month.

• A PTO plan that encourages you to take time for personal interests and activities.

• Training stipend available for conferences, courses, and classes.

• Equity opportunities, as we are a growing start-up and want all employees to share in the company’s success.

• Docker swag.

• Medical benefits, retirement plans, and holidays may vary by country.

• A remote-first culture with office locations in Seattle and Paris.