Specialty Distribution Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Cultivate and enhance relationships with specialty distributors, wholesalers, GPOs, and logistics partners.

• Supervise the onboarding, preparedness, and execution of distributors for new product launches and implementations.

• Propel distributor performance, onboarding, and operational excellence through Key Performance Indicators (KPIs).

• Track and evaluate the performance of distributors and wholesalers, including shipments, inventory levels, and service standards.

• Create and maintain distributor scorecards and KPIs to gauge network efficiency.

• Address operational challenges and coordinate escalations as necessary.

• Oversee the daily interactions between Cycle and its third-party logistics (3PL) provider, in collaboration with the Supply Chain team.

• Manage outbound distribution from the 3PL to specialty pharmacies, distributors, and wholesalers.

• Assess 3PL performance metrics, including order accuracy, fill rates, shipping schedules, and service standards.

• Collaborate with Supply Chain and Commercial teams to facilitate product launches and ongoing distribution requirements.

• Administer the complete lifecycle of specialty distributor contracts, ensuring adherence to SLAs and regulations.

• Formulate and execute negotiation strategies and review contract terms.

• Maintain contract documentation, templates, and Standard Operating Procedures (SOPs); monitor key milestones and collaborate with Finance on billing precision and invoice audits.

• Supervise and confirm chargeback activities across distributors and wholesalers to ensure pricing accuracy and compliance with contracts.

• Work alongside Finance and Commercial Operations to investigate and rectify chargeback discrepancies.

• Examine chargeback trends to identify risks, leakage, or areas for process improvement.

• Assist in reconciliation processes and ensure prompt resolution of disputes.

• Propel cross-functional initiatives to onboard products and refine distribution procedures with specialty distributors and third-party logistics partners.

• Lead efficiency and enhancement projects, ensuring alignment across Market Access, PMO, Product, Supply Chain, Finance, and Legal.

⛳️ Requirements

• A Bachelor’s degree is required in Business, Supply Chain, Healthcare Administration, or a related field.

• Experience in the pharmaceutical industry, preferably in distribution, logistics, procurement, or contract management.

• Proven experience managing relationships and partnerships with specialty distributors.

• Strong project management capabilities and cross-functional collaboration skills.

• Background in contract negotiation and lifecycle management.

• Knowledge of specialty distribution operations, compliance, and regulatory standards.

• Excellent analytical and problem-solving abilities, with a strong proficiency in data analysis.

• Proficient in Microsoft Office Suite, especially Excel.

• Solid understanding of pharmaceutical distribution processes, including shipments and inventory management.

• Familiarity with chargeback processes and financial reconciliation.

• Exceptional communication and relationship management skills.

🏝️ Benefits

• Competitive salary based on experience.

• A collaborative, high-performing work environment.

• Performance-based bonus.

• Opportunity to join a rapidly growing and ambitious business.

• 100% employer-paid membership for Private Health Insurance.

• Life Insurance.

• 401k plan.

• Regular team-building events and an agile working environment.