Specialist – System Operations, Weekend Support

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Oversee and conduct first-level response and troubleshooting for infrastructure alerts utilizing HP OMi.

• Diagnose file system, memory, and CPU utilization alarms on server systems (RHEL, Rocky Linux/CentOS, and Windows).

• Administer server operations, which include hardware maintenance, BIOS updates, RAID components, and virtualization technologies like Hyper-V.

• Execute patching, health checks, and other activities for Linux and Windows servers to ensure compliance and system availability.

• Automate operational tasks with Python and Git.

• Actively participate in initiatives aimed at process improvement.

• Independently and proactively engage in projects as necessary.

• Manage tasks through ticketing systems while providing operational support.

• Collaborate with engineering teams to address incidents and escalations.

• Develop and sustain technical documentation, knowledge articles, best practices, and procedures using Confluence.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

• Over 7 years of experience in supporting enterprise server infrastructure and production environments.

• Strong proficiency in Linux along with basic Windows server administration skills.

• Capability to identify and resolve hardware issues using tools such as iDRAC, iLO, and others.

• Extensive experience with programming languages like Python.

• Basic knowledge of Ansible/Shell scripting and/or PowerShell.

• Experience in working with API calls, extracting datasets, and leveraging data for analytics and operational insights.

• Excellent verbal and written communication abilities.

• Self-driven, dependable team member who continually seeks to improve system performance.

• Nice to Have: RHCSA, MCSE, or similar technical certifications.

• Experience with cloud technologies.

• Familiarity with tools such as Splunk, Terraform, Tanium, Ansible Automation Platform, Foreman, Git, or similar.

• Understanding of financial services, trading systems, or other highly available, mission-critical environments.

🏝️ Benefits

• 401(k) program with a 6% employer match.

• Employee Stock Purchase Program with a 15% discount.

• Student loan repayment program up to $10,000.

• Company-paid life and disability insurance plans.

• Generous paid time off.

• Comprehensive medical, dental, and vision coverage.

• Health spending account with employer contributions.

• Paid flex days to support mental well-being.

• Discounts on gym memberships.

• Hybrid home/office work schedule (for most roles).

• Paid parental leave.

• Fertility benefits.

• Paid bereavement leave.

• Company gift matching program.

• Employee resource groups.

• Paid volunteer days.

• Education Assistance Program.

• Comprehensive job skills training.

• Opportunities for professional development.