Spanish-Speaking Customer Support – Sales Focus

This is a fully remote position, open to applicants in Greece.

📋 Description

• Deliver customer support and product advice through phone communications.

• Assist customers with questions related to inquiries and technical/product issues.

• Recognize customer requirements and suggest appropriate products or enhancements.

• Transform support interactions into sales opportunities by employing consultative selling techniques.

• Ensure a high degree of customer satisfaction and loyalty.

• Utilize internal systems and tools to efficiently assist customers.

• Collaborate with internal teams to address and resolve customer concerns.

• Keep precise documentation of customer interactions.

⛳️ Requirements

• Native or C2-level proficiency in Spanish.

• Proficient in English, with a minimum level of B2.

• Excellent communication and interpersonal abilities.

• Customer-focused with a strong sales-oriented mindset.

• Capable of thriving in a fast-paced environment.

• Previous experience in customer service or sales is advantageous.

• Availability for rotational shifts from Monday to Sunday between 10:00 – 21:00.

• EU citizenship or a valid Greek residence/work permit is mandatory.

🏝️ Benefits

• Private healthcare plan.

• Employee discounts on a range of brands and services.

• Opportunities for career advancement and skill development.

• Ongoing training provided by certified instructors.

• Involvement in community and CSR initiatives.

• Free online Greek language courses.

• Optional access to modern office facilities for networking or hybrid work arrangements.

• An inclusive and international working environment.

• Relocation support.