Spanish Speaking Customer Expert

This is a fully remote position, open to applicants in Greece, +1 more state.

📋 Description

• Deliver high-level technical support for premium electronic devices in the telecommunications sector.

• Assist customers through phone, email, and chat, addressing telecommunications connectivity issues.

• Stay updated on current telecommunications hardware and software to ensure accurate troubleshooting.

• Foster brand loyalty by providing an exceptional customer experience.

• Carefully document all customer interactions in the internal database.

• Work collaboratively with international teams to achieve and surpass performance targets.

⛳️ Requirements

• Native or fluent in Spanish, both spoken and written.

• A valid EU passport is required.

• Strong enthusiasm for consumer electronics and the telecommunications field.

• Demonstrated customer service experience, preferably in a technical or telecommunications setting.

• Outstanding communication abilities.

• A passion for problem-solving.

• Willingness to relocate to Greece for this role.

🏝️ Benefits

• Competitive monthly salary with regular performance bonuses.

• Two additional salaries per year (13th and 14th month pay).

• Fully paid relocation package (including flight, transfer, and hotel accommodation upon arrival).

• Comprehensive, fully funded professional training.

• Excellent health insurance coverage.

• Opportunity to secure one of the premier Spanish-speaking positions in Greece within the telecommunications sector.

• Enjoy a Mediterranean lifestyle, with a pleasant climate, beautiful beaches, and a lively social scene.

• Stress-free relocation support and assistance in settling into a new home.