Solutions Operations Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily cloud and platform operations across AWS and hybrid environments to ensure availability, resilience, performance, and mission continuity.

• Manage the provisioning, deployment, hardening, patching, and lifecycle management of cloud infrastructure and application environments across development, testing, pre-production, and production stages.

• Establish and uphold operational standards for environment readiness, configuration management, backup and recovery, monitoring, alerting, and incident response.

• Foster continuous improvement in platform reliability, operational efficiency, and service maturity through automation and standardization initiatives.

• Lead the design, implementation, and enhancement of DevSecOps pipelines and deployment automation utilizing tools like AWS CDK, Terraform, CloudFormation, Git, Jenkins, GitLab, GitHub Actions, AWS CodePipeline, Docker, and other relevant technologies.

• Advocate for Infrastructure as Code (IaC) methodologies to standardize provisioning, enhance repeatability, and minimize manual configuration drift across various environments.

• Create secure, scalable, and auditable CI/CD processes that facilitate rapid delivery while maintaining robust quality controls and release discipline.

• Define and manage deployment strategies, environment promotion processes, release readiness standards, and change control procedures.

• Collaborate with cybersecurity and compliance teams to implement secure operational practices that align with NIST, CIS, FISMA, FedRAMP, and zero-trust principles.

• Ensure that infrastructure, deployment workflows, and operational processes are audit-ready, supporting logging, monitoring, vulnerability remediation, access control, and evidence collection requirements.

• Lead remediation planning and operational risk reduction initiatives to enhance the organization’s security and compliance posture.

• Support ATO-aligned operational activities, control implementation, and readiness documentation as necessary.

• Mentor and lead a team of DevSecOps, cloud, and platform engineers while promoting a culture of accountability, collaboration, continuous improvement, and technical excellence.

• Provide guidance on operational priorities, issue resolution, automation initiatives, and deployment support activities across the team.

• Partner with engineering, architecture, networking, application, and security stakeholders to align operations with delivery timelines and enterprise standards.

• Clearly communicate operational status, technical risks, recommendations, and improvement opportunities to both technical and non-technical stakeholders.

• Develop and maintain comprehensive operational documentation, including SOPs, runbooks, architecture diagrams, deployment procedures, and secure configuration baselines.

• Define and monitor operational KPIs, deployment metrics, service health indicators, and compliance-related measures to ensure transparency and facilitate informed decision-making.

• Identify opportunities for enhancing reliability, security, efficiency, and team performance through process refinement, tooling improvements, and automation.

• Assist in business continuity, disaster recovery, and operational readiness planning across supported solutions and environments.

⛳️ Requirements

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must secure approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse.

• Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

• Bachelor’s degree in Engineering, Information Technology, Computer Science, or a related field (or equivalent experience).

• At least TEN (10) years of experience in cloud operations, infrastructure engineering, DevOps/DevSecOps, or enterprise platform operations.

• A minimum of THREE (3) years of experience in a technical leadership role, including leading or mentoring a team of engineers responsible for cloud, DevOps, platform, or security operations.

• Strong hands-on experience with AWS cloud services and hybrid infrastructure environments.

• Significant experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or AWS CDK for provisioning and managing cloud infrastructure.

• Extensive experience in building and operating CI/CD pipelines and deployment automation using tools like Git, GitLab, GitHub Actions, AWS SDK, AWS CodePipeline, and Docker.

• Strong understanding of DevSecOps principles, secure SDLC practices, release automation, and operational governance.

• Experience in implementing and supporting security and compliance controls aligned with frameworks such as NIST, CIS, FISMA, FedRAMP, and zero-trust.

• Proficiency in system logging, monitoring, alerting, dashboards, and operational observability to support reliability and incident management.

• Strong scripting and automation skills using Python, Bash, or similar languages.

• Proven ability to troubleshoot complex operational, deployment, and infrastructure challenges across cloud and hybrid enterprise environments.

• Excellent written and verbal communication skills, capable of working effectively with engineering, security, operations, and executive stakeholders.

🏝️ Benefits

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)