Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a trusted advisor to Bitrise clients, showcasing how the company meets their business needs.

• Stay informed about industry best practices, enabling you to function as a subject matter expert for our clients regarding mobile development best practices.

• Collaborate with Bitrise's product and engineering teams to provide insights and industry trends that will influence the product roadmap.

• Work closely with developers from our largest clients to troubleshoot complex Mobile DevOps issues, particularly in the realm of CI/CD.

• Function as the technical escalation point for the global support team.

• Establish yourself as a thought leader for Bitrise in the industry, which includes participating in and speaking at conferences, hosting webinars, and writing blog articles.

• Support the Customer Success Managers in delivering technical consultancy during the onboarding process for enterprise clients.

• Cultivate strong relationships with technical advocates within our customer base to empower them to become advocates for the company.

• Drive positive business outcomes for our enterprise clients by educating, training, designing, and assisting in the implementation of their company solutions.

• Contribute to shaping and executing strategies that foster high user adoption.

⛳️ Requirements

• A minimum of 5 years of experience in software development.

• Proficient in mobile app development or related processes.

• Familiarity with shell scripting.

• Proven experience in publishing an app to the App/Play Store.

• Skilled in setting up CI pipelines.

• Basic understanding of DevOps best practices.

• Experience collaborating with cross-functional teams.

• High level of accuracy and attention to detail.

• Strong communication and interpersonal skills.

• Demonstrated success in building and maintaining customer relationships.

• A motivated, enthusiastic attitude combined with a commitment to end-to-end ownership.

• Advanced technical abilities to confidently discuss customer needs and business objectives, along with a passion for ongoing learning!

• Proficient in written and spoken English.

• Excellent problem-solving and communication abilities.

• Willingness to travel onsite with clients as necessary.

🏝️ Benefits

• An opportunity to gain insights into app development by playing a pivotal role in the mobile development process for the world’s most successful companies.

• The stability of working for a financially sound, growing company with a continually expanding global customer base.

• A competitive stock options package.