Solution Design Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Analyze operational processes and identify pain points: gain a comprehensive understanding of the client's operational workflows and surgical journeys, pinpointing challenges and opportunities.

• Develop tailored solutions: customize the Fin-X platform to suit each client or cluster's unique context, suggesting solutions that align with both business goals and the platform's capabilities.

• Advocate for the solution: deliver demonstrations, executive presentations, and technical proposals for clients and partners, including structuring proofs of concept (POCs) when necessary.

• Verify technical and deployment feasibility: assess the feasibility of the solution and estimate the required resources, ensuring that what is sold can be implemented without hindering the Projects team.

• Assess economic viability (BP): create the solution viability analysis using standard instruments from the area, supported methodologically by the Finance team.

• Standardize recurring solutions: assist in developing solution blueprints by client cluster to expedite standard sales design and enhance the scalability of the area.

• Serve as a liaison: convert client requirements into clear technical specifications for Product, Projects, and Technology teams, while providing feedback on platform evolution opportunities to Product.

• Manage demand intake: oversee the process from initial signals (Commercial, CS, account management, partners) to the transition to Commercial (quote/close), Projects (implementation), or Product (assessment/delivery).

⛳️ Requirements

• Experience: substantial experience (around 5+ years) in solution design/architecture, pre-sales, solution consulting, or technology implementation, with a proven track record of independently managing complex accounts and/or projects with executive-level engagement.

• Hybrid and relationship-focused profile: capability to navigate between interactions at the executive level with clients and partners and the technical specifics of the solution.

• Business insight: comprehend client objectives and commercial models to propose value-generating solutions, effectively communicating potential returns and economic viability (ROI).

• Technical expertise: familiarity with SaaS solutions, systems integration (APIs), BPM, and process modeling; understanding of solution architecture.

• Strong communication and consultative approach: adept at listening, clearly structuring requirements, and influencing various stakeholders.

• Adaptability: comfortable in a dynamic environment with changing priorities and the ability to cover multiple fronts.

• Organization and discipline: proficient in managing calendars, multiple stakeholders, and concurrent projects while maintaining clarity of priorities and accountability for deliverables.

• Ownership and independence: proactive mindset to drive initiatives from start to finish, propose solutions, take the initiative, and effect change without relying on continuous guidance.

• Proficient use of AI: knowledgeable in the regular use of artificial intelligence tools for research, structuring reasoning, designing alternatives, improving productivity, and supporting solution development, while exercising critical judgment on responses and decisions.

• Education: bachelor’s degree in Information Technology, Engineering, Business Administration, or related fields. Certifications in project management or methodologies are advantageous.

🏝️ Benefits

• Performance review: growth based on your development

• Onboarding kit

• Fin-X Day: semiannual meeting for Culture & Strategy alignment

• Access to Fiibo: exclusive benefits to simplify daily life

• Welhub: well-being platform to support your physical and mental health

• Company recess