Solution Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct product demonstrations for potential clients, customizing each session to align with the workflows and priorities of prosecutor, public defender, court, and city attorney offices.

• Convert prospect needs into a demo narrative that illustrates how Karpel's platform, including KAi, meets their unique requirements.

• Create and manage demo environments and sample datasets that accurately represent real-office scenarios.

• Address technical inquiries from prospects regarding functionality, integrations, security, and implementation processes.

• Contribute to RFP, RFI, and RFQ submissions, focusing on technical and functional requirement sections.

• Keep an updated library of RFP content that details product capabilities, security measures, and implementation strategies.

• Collaborate with Sales Operations and product teams to ensure RFP content remains accurate as the platform advances.

• Review draft responses for completeness and ensure alignment with what was demonstrated to the prospects.

• Work alongside Account Executives during discovery calls to identify technical requirements and evaluation criteria.

• Enhance deal strategy by identifying technical risks, integration needs, or procurement requirements early in the sales cycle.

• Participate in finalist presentations and technical evaluations with the sales team.

• Maintain extensive knowledge of Karpel's complete product suite, including PbK, DbK, and KAi.

• Remain informed about criminal justice and civil workflows, as well as procurement requirements within prosecutor, public defender, court, and city attorney offices.

• Communicate recurring prospect feedback and feature requests to the product team.

⛳️ Requirements

• Over 3 years of experience in pre-sales, solution consulting, sales engineering, or a comparable technical sales position.

• Exceptional presentation skills, capable of translating technical information for non-technical audiences.

• Proven experience in supporting RFP, RFI, or RFQ responses.

• Strong written and verbal communication abilities.

• Background in government, public sector, or criminal justice technology.

• Willingness to travel for client demonstrations, finalist presentations, and conferences as needed.

• Familiarity with PbK or DbK systems.

• Bachelor's degree required.

• Knowledge of case management or similar SaaS platforms.

• Experience in delivering demonstrations and/or training using Demo2Win.

🏝️ Benefits

• N/A