Softlines, Textile and Consumer Products Technical Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Deliver expert Product Integrity Technical Support to both internal and external stakeholders.

• Act as a technical leader, disseminating knowledge and ensuring the efficient and professional resolution of daily client requests, issues, and complaints.

• Foster effective communication between clients and the Eurofins global network while implementing relevant programs to guarantee compliance, safety, and quality in Softline products.

• Offer expert advice on testing protocols, procedures, and results to respond to customer inquiries.

• Resolve technical issues and collaborate with internal teams to provide effective and timely solutions.

• Relay pertinent regulatory updates and compliance guidelines to clients and internal teams.

• Assist clients in creating and updating specifications and procedures for both new and existing products.

• Engage in retailers’ seasonal product line reviews and product development meetings to pinpoint potential issues and provide technical recommendations.

• Support clients on special projects, including system updates and material development processes, and aid in training their teams.

• Conduct periodic training sessions for internal business development (BD) teams, offering technical updates and best practices.

• Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overarching business objectives.

⛳️ Requirements

• Bachelor’s degree in Analytical Chemistry, Materials Science, Textile Chemistry, Textiles, Fiber, Polymer Science, or a closely related field.

• Experience with softlines or hardlines products.

• Background in textiles.

• Experience in Consumer Products.

• Proven track record of collaborating with industry standards organizations and technical committees such as ASTM, AATCC, AAFA, and JPMA.

• Demonstrated experience in product integrity or quality assurance within textiles, footwear, or chemicals.

• Familiarity with CPSIA, Prop 65, and other consumer product regulations, or a strong desire and capacity to learn these regulations.

• Authorization to work in the United States indefinitely without any restrictions or sponsorship.

🏝️ Benefits

• Excellent full-time benefits package including comprehensive medical coverage.

• Options for dental and vision insurance.

• Life and disability insurance.

• 401(k) plan with company match.

• Paid vacation and holidays.