Social Media Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Schedule and publish content across various client accounts utilizing social media tools.

• Perform manual posting as needed, including Stories and location-restricted posts via VPN.

• Maintain and update content calendars for all designated accounts.

• Ensure timely and accurate publishing with no missed posts.

• Proactively identify and resolve publishing issues efficiently.

• Implement engagement strategies, including proactive commenting and outreach.

• Respond to direct messages across platforms, particularly Instagram and Facebook.

• Interact with relevant community and partner accounts to enhance reach.

• Maintain consistency in brand voice across all communications.

• Appropriately escalate sensitive interactions.

• Craft platform-specific captions for Instagram, Facebook, TikTok, and LinkedIn.

• Adapt tone and messaging to fit various brand voices.

• Create authentic and engaging copy for comments and direct messages.

• Research trends, hooks, and formats to ensure content remains relevant.

• Ensure all written content is reflective of native social media language.

• Compile and generate monthly analytics reports using internal tools.

• Translate data into clear insights for clients.

• Ensure all reports are accurate and submitted on time.

• Monitor performance metrics across accounts.

• Identify trends, platform updates, and content ideas proactively.

• Assist with influencer research and campaign preparation.

• Organize digital assets and maintain a well-structured file system.

• Provide daily and weekly updates during the onboarding process.

⛳️ Requirements

• Approximately 3 years of professional experience in social media management.

• Strong written English skills with a native-level social media tone.

• Proven ability to manage multiple brand accounts concurrently.

• In-depth knowledge of Instagram, Facebook, TikTok, and LinkedIn.

• Experience with social media scheduling tools.

• Proficient in Google Sheets and Google Drive.

• Ability to extract and interpret social media analytics effectively.

• Highly organized, detail-oriented, and accountable.

• Self-motivated individual who can work independently after onboarding.

• Comfortable with the installation and use of VPN tools.

• Strong reliability and responsiveness during working hours.

• Experience in the hospitality, lifestyle, food, or restaurant industries is preferred.

• Proficiency in Canva for template-based content execution is preferred.

• Strong social media copywriting skills, non-SEO focused, are preferred.

• Experience working in agencies or multi-client settings is preferred.

• Habit of proactively tracking trends and platform updates is preferred.

🏝️ Benefits

• Competitive Salary: Based on experience and skills.

• Remote Work: Fully remote—work from anywhere.

• Team Incentives: Recognition for maintaining 100% CRM hygiene and timely reporting.

• Generous PTO: In accordance with company policy.

• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees.

• Direct Mentorship: Guidance from international industry experts.

• Learning & Development: Ongoing access to resources for professional growth.

• Global Networking: Connect with professionals worldwide.