Social Media Content Specialist, English

This is a fully remote position, open to applicants in Iowa, +3 more states.

📋 Description

• Moderating and addressing comments on our clients' social media platforms while maintaining their distinctive brand voice.

• Crafting thoughtful and engaging content to ignite discussions and enhance interaction.

• Ensuring that online communities remain safe, respectful, and compliant with client guidelines.

• Raising issues, insights, or trends to the internal team when necessary.

• Serving as a genuine extension of our clients’ brands by grasping their strategy, tone, and target audience.

⛳️ Requirements

• Excellent written communication abilities (spelling, grammar, clarity) in English, accompanied by strong cultural awareness.

• Proven experience in managing social media platforms, particularly in moderation and engagement.

• Capability to write for brands and adjust tone for various audiences.

• Familiarity with all major social media platforms, such as Facebook (account usage may be required depending on client needs).

• Ability to engage with a diverse range of content topics (e.g., technology, retail, food, hospitality, tourism, health, pharmaceuticals).

• Strong organizational skills, dependability, and exceptional customer service instincts.

• Access to reliable, high-speed internet suitable for remote work.

🏝️ Benefits

• Sick and safe time.

• Flexible time off (paid time off like vacation).

• Medical benefits.

• Dental benefits.

• Vision benefits.