SOC Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee and manage Incident Response investigations for Protera Technologies and its clients.

• Conduct thorough analysis of logs and alerts to distinguish genuine security incidents from non-threatening events.

• Identify and link relationships between apparently unrelated data to recognize potential threats.

• Perform packet analysis on network traffic to gather supporting evidence for investigations.

• Lead incident response discussions with internal teams and clients, ensuring transparent communication, updates, and coordinated remediation steps.

• Offer guidance and mentorship to junior analysts regarding best practices, investigations, and tool utilization.

• Collaborate with internal teams and clients to ensure effective incident management, containment, and remediation assistance.

• Strive for continuous enhancement of incident response and security operations protocols.

• Manage escalated security incidents using tools such as SIEM, EDR, ITSM, either via email, phone, or in-person interactions.

• Oversee security incidents until resolution, escalating or consulting with leadership when necessary.

• Adjust, troubleshoot, and optimize SIEM, EDR, NDR, and other security monitoring systems.

• Engage in proactive threat hunting and vulnerability assessments to identify emerging risks.

• Act as the primary liaison for clients during significant security incidents, providing status updates, guidance, and recommendations.

• Record all incident response actions and client interactions to ensure preparedness for audits and post-incident reporting.

⛳️ Requirements

• Extensive experience in reviewing and analyzing log data from various network and security devices.

• Proficient in widely-used information security tools for packet capture, network/OS fingerprinting, and communications analysis.

• Strong familiarity with Windows and Linux operating systems, including command-line usage.

• Solid understanding of networking fundamentals, with in-depth knowledge of TCP/IP and other essential protocols.

• Knowledgeable about common network services and client/server applications.

• Exceptional verbal and written communication, interpersonal, and organizational skills.

• Proven capability to engage with clients professionally during high-pressure scenarios.

• Strong analytical skills for troubleshooting technical issues and managing incidents.

• Ability to handle customer interactions professionally to ensure high levels of satisfaction.

• Quick learner of new technologies and concepts.

• Willingness to participate in shift rotations or on-call schedules as necessary.

• Experience in mission-critical SOC or operations teams.

• Comprehensive understanding of exploits, vulnerabilities, network intrusions, adversary tactics, and data exfiltration methods.

• Practical experience in Malware Analysis, Phishing Email Analysis, Log Analysis, and Digital Forensics.

• Familiarity with FTK, Redline, EDR tools, and enterprise SIEM platforms.

• Knowledge of ITSM, IT GRC, and Cyber Case Management tools.

• Scripting skills (Python, Perl, Bash, PowerShell) for automating tasks and enhancing SOC capabilities.

• Previous experience mentoring junior analysts or leading SOC initiatives.

• Strong client-facing abilities and capacity to lead incident calls with both technical and non-technical stakeholders.

🏝️ Benefits

• Work from Home arrangement.

• Comprehensive medical coverage.

• Gratuity, PF, EPS, Bonus, and NPS benefits.

• Shift allowances.

• On-call allowances.

• Health and wellness allowances.

• Learning and development allowances.

• No-questions-asked certification policy.

• Certification bounty bonus.